AI Automation
Use Cases Covered by Kognitos

By automating client reported fraud attempt in corporate & investment banking-fraud, contact center achieves faster operations and reduces human intervention.

Streamlined automation of user access management in the corporate & investment banking-account service area optimizes processes in contact center.

Contact Center benefits from automating stop payment within corporate & investment banking-account service, focusing on speed and reliability.

In Contact Center, automating payment status reporting under corporate & investment banking-account service improves accuracy and minimizes delays.

Contact Center benefits from automating company/user limit setting within corporate & investment banking-account service, focusing on speed and reliability.

By automating test procedure & exception recording in control assessment, testing & monitoring, audit achieves faster operations and reduces human intervention.

Audit benefits from automating risk controls checklist and evidence requirement list preparation within control assessment, testing & monitoring, focusing on speed and reliability.

In Audit, automating report preparation under control assessment, testing & monitoring improves accuracy and minimizes delays.

By automating record & manage evidence in control assessment, testing & monitoring, audit achieves faster operations and reduces human intervention.

The automation of data & information collection for control assessment, testing & monitoring in Audit ensures consistency and enhances efficiency.

In Product Marketing, automating content roll-out transforms the content management process, delivering precise and timely results.

Automation of content approval in content management simplifies processes, ensuring seamless operation within product marketing.

Marketing achieves consistency and speed by automating content roll-out in the content management domain.

In Marketing, automating content approval transforms the content management process, delivering precise and timely results.

By automating tax forms & statements in contact center, customer service achieves faster operations and reduces human intervention.

The automation of legal changes for contact center in Customer Service ensures consistency and enhances efficiency.

Streamlined automation of data extraction in the contact center area optimizes processes in customer service.

In Customer Service, automating contributions & redemptions under contact center improves accuracy and minimizes delays.

By automating account transfers in contact center, customer service achieves faster operations and reduces human intervention.

The automation of account maintenance for contact center in Customer Service ensures consistency and enhances efficiency.

The automation of self-service retail or service locator for contact center in Consumer Business ensures consistency and enhances efficiency.

In Consumer Business, automating self-service profile change under contact center improves accuracy and minimizes delays.

Consumer Business benefits from automating self-service payments (payment method update) within contact center, focusing on speed and reliability.

Streamlined automation of self-service password reset and account unlock in the contact center area optimizes processes in consumer business.

By automating self-service customer verification in contact center, consumer business achieves faster operations and reduces human intervention.

By automating self-service bill inquiry in contact center, consumer business achieves faster operations and reduces human intervention.

Streamlined automation of self-service address change in the contact center area optimizes processes in consumer business.

The automation of proactive outreach – network outage for contact center in Consumer Business ensures consistency and enhances efficiency.

Consumer Business benefits from automating proactive outreach – high bill within contact center, focusing on speed and reliability.

The automation of proactive outreach – data usage/overage for contact center in Consumer Business ensures consistency and enhances efficiency.

The automation of post call communication for contact center in Consumer Business ensures consistency and enhances efficiency.

Streamlined automation of next best action in the contact center area optimizes processes in consumer business.

Consumer Business benefits from automating mobile number portability within contact center, focusing on speed and reliability.

In Consumer Business, automating fraud detection, alert, and escalation under contact center improves accuracy and minimizes delays.

Streamlined automation of customer verification in the contact center area optimizes processes in consumer business.

Consumer Business benefits from automating customer retention and offers within contact center, focusing on speed and reliability.

Streamlined automation of customer complaint in the contact center area optimizes processes in consumer business.

Streamlined automation of churn analysis and alert in the contact center area optimizes processes in consumer business.

The automation of call notes for contact center in Consumer Business ensures consistency and enhances efficiency.

In Consumer Business, automating bill outlier analysis and alert under contact center improves accuracy and minimizes delays.

Automation of spend monitoring in consumer loyalty and rewards simplifies processes, ensuring seamless operation within sales & marketing.

Sales & Marketing achieves consistency and speed by automating redemption tracking in the consumer loyalty and rewards domain.

In Sales & Marketing, automating optimize conversion rates transforms the consumer loyalty and rewards process, delivering precise and timely results.

Sales & Marketing achieves consistency and speed by automating demographic structuring in the consumer loyalty and rewards domain.

Automating customer / channel optimization in consumer loyalty and rewards under sales & marketing improves efficiency and reduces operational bottlenecks.

The automation of apply fee waivers for consumer banking-everyday customer service in Contact Center ensures consistency and enhances efficiency.

Streamlined automation of user access / password reset in the consumer banking-account maintenance area optimizes processes in contact center.

In Contact Center, automating name/ address update under consumer banking-account maintenance improves accuracy and minimizes delays.